Terms And Conditions

This website is operated by Lady Group (Pty) Ltd. Throughout the website, the terms “we”, “us” and “our” refer to Lady Group. Lady Group offers this website, including all its information, products and services to you, the user, conditioned upon your acceptance of all terms, conditions and policies stated here.

By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the stated terms, conditions and policies.

Accuracy, completeness and timeliness of information

We reserve the right to modify the contents of this website at any time without prior notice. You agree that it is your responsibility to monitor such modifications to our website. Prices for our products are also subject to change without prior notice and we shall not be liable to you or to any third party for any modification or price change.

Products and services

Certain products may have limited quantities and while we do our best to have all our products available throughout the year, this may not always be possible. We will however inform you of any stock shortages.

Every care has been taken to ensure that the description, prices and specification are correct. However, while colour production is a close representation, a very slight variation in the actual goods may appear.

We do not warrant that the quality of any products, services, information, or other material purchased by you will meet your expectations. View our Returns Policy here.

We reserve the right to limit the sales of our products or services to any person or geographic region, and may exercise this right on a case-by-case basis.

Accuracy of account and billing information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by scammers and extortionists.

You agree to provide current, complete and accurate account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

User comments, feedback and other submissions

If, at our request, you send certain specific submissions or, without a request from us, you send us ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these terms and conditions.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the website or any related website.

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.

Personal information

Your submission of personal information through the website is governed by our Privacy Policy. View our Privacy Policy here.

Errors, inaccuracies and omissions

Occasionally there may be information on our website or in our mailings that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the website or on any related website is inaccurate at any time without prior notice.

Prohibited uses

In addition to other prohibitions as set forth in these terms and conditions, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules or laws; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the website or of any related website; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the website or any related website.

We reserve the right to terminate your use of the website or any related website for violating any of the prohibited uses.

Entire agreement

The failure of us to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision.

Any ambiguities in the interpretation of these terms and conditions shall not be construed against the drafting party.

Changes to our terms and conditions

You can review the most current version of our terms and conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these terms and conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these terms and conditions constitutes acceptance of those changes.

Contact information

If you have any questions about our terms and conditions, please contact our customer care staff here.